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Privacy Policy

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Privacy Policy for Elect Electric

Last Updated: April 28, 2025

Elect Services Inc., doing business as Elect Electric (“We,” “Us,” “Our,” or the “Company”), located at PO Box 6036, Atascadero, CA 93423, values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit www.electelectric.com (the “Website”) or use our services, including virtual electrical consultations via Zoom (the “Services”). By using the Website or Services, you consent to this Privacy Policy. Questions? Contact us at Help@ElectElectric. com or (805) 438  4357.

1. Information We Collect

We collect:

a. Personal Information
Data you provide that identifies you, such as:

  • Name, email, phone number, and address (e.g., for booking virtual consultations or inquiries).

  • Payment details (e.g., credit card for $75/15-minute sessions or $200 bundles, processed via Wix Payments or Stripe).

  • Zoom video/audio (e.g., footage of breaker panels during virtual calls).

b. Usage Data
Automatically collected data, including:

  • IP address, browser type, device type, operating system, and device identifiers.

  • Website navigation, time spent, and click patterns.

  • Zoom session metadata (e.g., call duration).

c. Cookies and Tracking
We use cookies and similar tools (e.g., web beacons):

  • Necessary Cookies: Enable booking and authentication.

  • Functionality Cookies: Save preferences (e.g., login details).

  • Analytics Cookies: Monitor trends (e.g., Google Analytics).

  • Marketing Cookies: Support targeted ads (e.g., Google Ads). Manage preferences via our Cookie Consent banner or browser settings. Disabling cookies may limit functionality. See our Cookie Policy (#) for details.

2. How We Use Your Information

We use your information to:

  • Deliver and enhance Services (e.g., schedule Zoom calls, process payments).

  • Communicate (e.g., booking confirmations, advice summaries).

  • Personalize experiences (e.g., tailor electrification advice).

  • Analyze usage (e.g., improve booking flow).

  • Market services (e.g., email promotions for virtual calls, with opt-out).

  • Meet legal obligations (e.g., tax reporting).

  • Prevent fraud and protect rights (e.g., verify bookings).

3. How We Share Your Information

We share with:

  • Service Providers: Wix (booking/payments), Zoom (video), Stripe (payments), Google Analytics (analytics), bound by data protection agreements.

  • Business Partners: For promotions (e.g., EV dealers), with consent.

  • Legal Authorities: If required by law or to protect safety/rights.

  • Business Transfers: During mergers or sales, with notice. We do not sell your personal information.

4. Data Retention

Personal information is kept only as needed for Services or legal compliance (e.g., tax records). Usage data is retained up to 2 years for analytics. Zoom video/audio is deleted within 30 days unless required for follow-up.

5. Your Privacy Rights

Under CCPA/CPRA and US laws, you can:

  • Access: View your data.

  • Delete: Request data deletion, subject to legal exceptions.

  • Correct: Update inaccurate data.

  • Opt-Out: Stop marketing or targeted ad sharing.

  • Non-Discrimination: Receive equal service.

Email Help@ElectElectric. com or call (805) 438  4357to exercise rights. Manage account data via Wix Bookings (if registered). We respond within 45 days per CCPA.

6. Data Security

We use encryption (e.g., SSL/TLS via Wix, Zoom) and secure servers. No online system is 100% secure, but we strive to protect your data.

7. Data Transfers

Data is processed in the US, primarily California. International transfers (e.g., to Wix/Zoom servers) comply with data protection standards. Your consent permits these transfers.

8. Children’s Privacy

Services are not for those under 13. We do not knowingly collect their data. Contact us if a child’s data is collected for prompt deletion.

9. Third-Party Links

Links to third-party sites (e.g., Zoom, Wix) are not controlled by us. Review their privacy policies.

10. California Disclosures

Per CCPA/CPRA:

  • Collected: Name, contact, payment, Zoom video, IP, cookies.

  • Shared: Contact/usage data with providers; marketing data with partners (with opt-in).

  • No Sale: We do not sell data.

  • Rights Requests: Submit via Help@ElectElectric. com.

  • Do Not Track: Opt out of targeted ads via Cookie Consent.

11. Changes

We may update this policy, notifying you via email or Website notice. Check the “Last Updated” date and review periodically.

12. Contact

For questions or rights requests:
Elect Services Inc. DBA Elect Electric
PO Box 6036, Atascadero, CA 93423
Email: Help@ElectElectric. com 
Phone: (805) 438  4357

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